Consumer Protection

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Someone has stolen my personal information. What do I do now?

What if personal information has been stolen or I notice something strange on my credit report?

File a police report and call the credit union immediately (970) 330-9728.
After you have contacted all of your financial institutions to put a hold on your accounts, be sure to call the following credit bureaus and put a “fraud alert” on your file along with a victim’s statement asking that creditors call you before opening any new accounts or changing your existing accounts.

Equifax         1-800-525-6285      www.equifax.com
Experian       1-888-397-3742      www.experian.com
Trans Union  1-800-680-7289      www.transunion.com

It is a good idea to check your credit report at least once a year: call toll free 1-877-322-8228 or visit www.annualcreditreport.com once a year and receive a free credit report.

Get a Free Credit Report

Did you know you can check your credit report for free once a year? To request a free credit report call (877) 322-8228 or go to annualcreditreport.com

Email "Phishing" Scam

Phishing emails have been circulating informing members of an “ALERT message” that can be viewed by loggin into HomeLink, our online banking site.  The email asks members to click on the link to log in.  The site that the link takes you to is a fake site made to fool you into thinking it is legitimate.  We did NOT send this message.

DO NOT CLICK ON THE LINK! Just delete the email.  If you responded to the email by sharing personal financial information, please contact us immediately.  We will NEVER ask you to click on an email link to share sensitive financial information. You can still safely log into HomeLink from our website homepage in the top, left corner.

Don’t let the scammers fool you!

Do not respond to any type of automated text, phone or email message in regards to your WSCU account(s).  These messages are fraudulent and did not come from WSCU.  We will NEVER contact you asking for confidential or account information.

If you receive a message like this, please contact the Federal Trade Commission at 1-877-438-4338.  Please delete all messages like this.  You only need to contact WSCU if you responded to a message and provided your member information.  Contact member services at (970) 330-9728.